Logit.io

Description

A SaaS service providing a managed ELK (Elastic search, Logstash and Kibana) Stack configured, upgraded and maintained to be scalable to high volumes of log records. The ELK Stack is an open-source stack frequently used for log aggregation and visualisation.

Contacts

Method	Link
Web	https://help.logit.io/en
Email	sales@logit.io
Twitter	@logit_io

Integration Architecture

Capacity Planning

SLA	measurement
Expected Load Avg	0.4GB Volume per day
Expected Load Max	2GB Volume per day
Log retention	14 days

Support Model

SLA	24-hour platform level support
Triage / Escalation Model	Email is monitoreed 24/7

DevOps Contacts

Reports	Usage
Monitoring	https://status.logit.io
Change log	N/A
Incident management	https://help.logit.io/en

Licenses

The contract is Managed by Teacher Services Enabling Function and Managed through the Digital Tools Team.

Pricing

$109.00 (+ VAT) per month

For more detailed information please see the service pricing.

Run Books

Getting Access
Adding a new team member to a service
Rotating API access keys
Debugging logs with Kibana

Common / Known Issues

Issue	Response
Throughput is rate limited to the contracted limit so any logs exceeding the contracted data limit will block new logs. This could lead to the situation where access to the logs needed to analyse an incident are never captured.	Regular reviews of usage peaks will need to be carried out to ensure that the logging rate is not exceeded and the contract increased when needed.

Scheduled / Regular Tasks

Manual / Automated	Performed By	Task Summary